BIANA SHOES grants you permission to use the services and content available on its website, subject to the following TERMS OF USE. These terms apply to all content and services provided on the website www.bianashoes.mk
By using this website, you acknowledge your familiarity with these terms and agree that your use of the website is strictly for personal purposes and at your own discretion and risk.
Biana Shoes LLC Kumanovo
email: online.bianashoes@yahoo.com
Web: www.bianashoes.mk
Tax number: 4017006156228
ID number: 6063314
TERMS OF USE
Dear users,
Prior to utilizing our services, we kindly request that you thoroughly review the following terms. Each visit to our website and every purchase made implies your acknowledgment and full acceptance of these terms. If you find these terms unacceptable, we encourage you not to use this application.
General Terms BIANA SHOES holds the copyright for all content (textual, visual, and audio materials, databases, and programming code) or has obtained explicit written permission from the copyright holder, trademark holder, and/or design rights holder for their use. Any form of copying, distribution, transmission, publication, linking, deep linking, or any other alteration of this website without explicit written consent from BIANA SHOES is strictly prohibited. Violation of the general terms of use may result in the commencement of civil proceedings and/or legal action against the individuals responsible for infringing upon copyright, trademark rights, or any other form of intellectual property rights.
BIANA SHOES manages this website from its offices located in Skopje, North Macedonia. We cannot assure that the materials and services offered on this site are suitable or accessible for use outside North Macedonia, and access from regions where such content is illegal is strictly prohibited. The use, export, import, or any form of copying or adaptation of materials and services on this site in contravention of applicable laws and regulations, including but not limited to North Macedonia's export laws and regulations, is also prohibited. If you choose to access this site from a location outside North Macedonia, you do so at your own discretion and are solely responsible for adhering to the relevant local laws. These terms and conditions are construed in conformity with North Macedonia's laws, and the rules for addressing legal conflicts will not be invoked.
BIANA SHOES reserves the right to modify these terms by updating this document at any time. We encourage you to periodically revisit this page to stay informed about the most current terms, as they hold significance for you as a user. Specific provisions within these terms may be overridden by legal notices and terms accessible solely on specific pages of this website.
2. User-Submitted Materials (Comments and Other Content)
Personal data provided by users on the website www.bianashoes.mk for purchasing products will be handled in compliance with privacy protection regulations. It is strictly forbidden to send or transmit any unlawful or offensive material to or from this site.
Any materials, information, and other communications transmitted to or sent through this site are not regarded as confidential and may be utilized for marketing and commercial purposes. This does not include your personal data. As outlined in our privacy policy, personal data is solely utilized for internal purposes and is not shared or forwarded to third parties; it is strictly used for order processing.
Links to Other Websites
The links provided on this site to independent producer websites are established solely for your convenience. Should you choose to access any third-party websites linked to this site, you do so at your own discretion and assume any associated risks.
User Blog
BIANA SHOES retains the right to delete messages that contain content we consider to be inappropriate, such as material we find obscene, defamatory, offensive, or otherwise objectionable.
Any information pertaining to buyer transactions at the BIANA SHOES online store is classified as a business secret and is managed in conformity with the legal regulations of North Macedonia.
SHOP WITH CONFIDENCE
Account Creation
In order to make purchases on our website, registration as a user is required. The registration procedure is straightforward, and it necessitates the input of your personal details. To initiate the registration process, simply click on "REGISTER" in the upper right corner. Upon doing so, fields will become accessible for you to enter your information. Upon inputting all your information, click "REGISTER," and an email containing a confirmation link will be sent to your email address. Clicking on this link finalizes your registration, granting you access to proceed with your purchases.
The registration form is a one-time process, and for all subsequent logins, you will have access to your pre-existing profile.
Product Selection
On the homepage, you'll find a primary menu that allows you to browse products categorized by brand or product type. By choosing "brands," a dropdown menu displays the full list of brands available in our online store. Alternatively, selecting "men's," or "women's products triggers a dropdown menu that presents sections, including footwear, and fashion accessories, along with the respective groups of products that pertain to each category.
Opting for one of the categories will lead you to a page displaying the available products. On the left side of the page, you will find filters for sorting products based on criteria such as brand, color, product type, category, size, and price. To activate or deactivate a specific filter, simply select or deselect the checkbox next to that filter. Once you've identified products of interest, you can access further details about a specific product by clicking on its image. If you are uncertain about the category to which the desired product belongs, you can utilize the search box positioned at the top of every page. Within this field, you can enter various search criteria, such as the product code, brand name, purpose, and more.
By selecting this box, you can access multiple views of the product, inspect its composition, and make your preferred choices regarding color and size. Clicking on the "ADD TO CART" button will confirm that the product has been added to your shopping cart. You have the option to add the same product to your cart multiple times if desired.
Shopping Cart Contents
You can review the list of products you intend to purchase at your convenience. A single click on the shopping cart icon located in the upper right corner of the webpage will open a page displaying all the products you've chosen for purchase. Here, you can effortlessly remove items from the cart or adjust the quantity as needed
Ordering Products from Your Shopping Cart
When you're prepared to complete your purchase, simply click the "PROCEED TO PAYMENT" button on the cart page to initiate the payment process. You'll be prompted to either register or log in to your account. Once you're ready to proceed with the purchase, you'll be asked to choose a delivery address and payment method. You will be directed to the checkout page where you can complete your purchase. If you wish to make any adjustments or change your mind about the purchase, you can conveniently click the "CONTINUE SHOPPING" option. To return to the payment section, just click on the cart icon.
Напомена – доколку вкупниот износ производите во кошничката е под 2.000 денари, испораката е на трошок на купувачот и чини 150.00 денари од пратка, во или надвор од Скопје.
Delivery Information
The delivery timeframe is within 5 business days.
Our courier will deliver your package to the designated delivery address between 9:00 a.m. and 4:00 p.m. Please arrange for someone to be present at the specified address during this time frame. It's standard procedure for the courier to contact you at the phone number you provided when placing the order to confirm the delivery date before it is scheduled. If the courier does not locate you at the specified address, they are obligated to make another attempt to find you. Should the courier not succeed in locating you during the second delivery attempt at the agreed address, the shipment will be returned to us. Following the receipt of the shipment, we will reach out to you to ascertain the reasons for the non-delivery and coordinate a re-delivery.
DATA PRIVACY AND SECURITY
To effectively process your orders, we require the purchaser's first and last name, residential address, email address, and phone number. With this information, we can facilitate the delivery of your selected products and keep buyers informed about the real-time status of their orders.
On behalf of BIANA SHOES, we are committed to safeguarding the privacy of our valued Buyers. We gather only essential fundamental data from our buyers (users) and necessary information required for seamless operations and user communication, adhering to established business standards to deliver high-quality service.
We also provide our buyers with the choice, including the option to decide whether they wish to opt-out from our mailing list.
Сите податоци за купувачите/корисниците строго се чуваат и достапни се само на менаџерите од ИТ Секторот, на кои им се неопходни за исполнување на редовните работни активности. Менаџерите од ИТ секторот за техничка подршка во групацијата BIANA SHOES се одговорни за почитување на начелата за заштита на приватноста.
All customer/user data is securely stored and accessible solely to the IT Department managers who require it to carry out their routine work tasks. The IT department managers responsible for technical support within the BIANA SHOES group are dedicated to upholding the principles of data privacy.
The information you provide during payment or purchase using your payment card is neither stored nor transmitted through our servers. These transactions are securely processed via the payment processing system of our partner bank, Komercijalna Banka, which is certified for transaction processing. When you make a payment and input your data, it undergoes processing through the bank's security protocol, making your payment card data inaccessible to us.
We do not share the processed personal data with third parties unless there is a legal obligation and legal justification to do so. Such sharing will only occur in accordance with the applicable regulations for personal data protection, under specific circumstances, methods, and procedures as determined by law. Additionally, when it's necessary to engage authorized entities for the delivery of ordered products to buyers, these entities act as data processors and are obligated to safeguard the personal data required for the fulfillment of their services.
The website www.bianashoes.mk is not designed for individuals under the age of 14. BIANA SHOES does not intend to collect or process personal data from individuals under 14 years of age. If a person below the age of 14 has provided their personal data without the consent of their parents and/or guardians, you should promptly inform us via the contact details provided below.
Personal data processed via the website www.bianashoes.mk may only be employed for direct marketing following the consent of the individuals whose data is processed. We offer users various options, including the ability to revoke their consent at any time regarding the processing of their personal data for direct marketing purposes.
Consent for the use of personal data for direct marketing purposes is granted during website registration by selecting the option, "I agree to receive email notifications." This consent specifically pertains to the use of personal data for the purpose of direct marketing, which involves sending notifications and marketing materials to the provided email address. Importantly, this consent does not affect any other rights of the individual in relation to the services offered through the website.
Any individual who has previously granted consent for the utilization of their personal data in direct marketing retains the right to adjust or withdraw this consent at any time, free of charge, and through user-friendly means. This can be done by clicking on the "update your preferences" option for modifications or "unsubscribe from this list" for withdrawal of consent. These options are conveniently located at the bottom or end of the page within all marketing materials distributed for direct marketing purposes based on the previously provided consent. Importantly, withdrawing consent for direct marketing does not affect any other rights of the provider concerning the services offered through the website
Personal data submitted via the website is retained for the duration required to accomplish the specific purposes for which the data is processed. The following retention periods are applicable:
- Data provided for order execution and payment are retained until the conclusion of administrative and accounting procedures, whereas payment debt data is retained for 10 years from the date of issuing the invoice.
- Data provided in relation to product return or replacement procedures are retained until the expiration of the legally stipulated deadlines for complaints and replacements
- Data provided during website visits, profile creation, login, registration, and marketing purposes are retained until the consent is withdrawn or until a data deletion request is executed.
- Data provided in job applications are retained for 5 years from submission or until a data deletion request is executed. Your data is handled in compliance with these specified timeframes.
USER RIGHTS
Корисниците имаат право да бидат информирани за обработката на нивните лични податоци, како и имаат право да побараат пристап, исправка или бришење на личните податоци, ограничување на обработката на нивните лични податоци или да поднесат приговор. Корисниците имаат право во секое време да ги повлечат дадените согласности во врска со обработката на нивните лични податоци.
CONSENT AND UPDATES TO TERMS
Utilizing our services signifies the user's acceptance of the stated terms of use. We are committed to adhering to all the above-mentioned provisions, and any alterations to these terms will only become effective following their publication on this website.