{"id":16291,"date":"2023-05-16T15:47:44","date_gmt":"2023-05-16T15:47:44","guid":{"rendered":"http:\/\/bianashoes.mk\/?page_id=16291"},"modified":"2026-02-20T13:09:00","modified_gmt":"2026-02-20T12:09:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/bianashoes.mk\/en\/faq\/","title":{"rendered":"\u041f\u0440\u0430\u0448\u0430\u045a\u0430"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16291\" class=\"elementor elementor-16291\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-9627e92 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9627e92\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80b793e\" data-id=\"80b793e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c883c29 elementor-widget elementor-widget-wd_accordion\" data-id=\"c883c29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-left wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tSHIPPING\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>Delivery Method<\/strong><br>Deliveries are exclusively carried out by external courier services to the address specified during the order creation process.<\/p><p><strong>Courier Services<\/strong><br>Our deliveries are facilitated through Eco Logistics Service LLC, Kumanovo<\/p><p><strong>Shipping Costs<\/strong><br>For orders whose value is under 3490 denars, the package for delivery is 170 denars.<br>For orders whose value is over 3490 denars, shipping is free.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tEXCHANGES AND RETURNS\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>\u0414\u043e\u043a\u043e\u043b\u043a\u0443 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u043e\u0442 \u043d\u0435 \u0432\u0438 \u043e\u0434\u0433\u043e\u0432\u0430\u0440\u0430 \u0438 \u0441\u0430\u043a\u0430\u0442\u0435 \u0440\u0435\u0444\u0443\u043d\u0434\u0430\u0446\u0438\u0458\u0430, \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e \u0435 \u0438\u0441\u0442\u0438\u043e\u0442 \u0434\u0430 \u0433\u043e \u0438\u0441\u043f\u0440\u0430\u0442\u0438\u0442\u0435 \u043f\u043e \u043a\u0443\u0440\u0438\u0440\u0441\u043a\u0430 \u0441\u043b\u0443\u0436\u0431\u0430 \u043a\u043e\u0458\u0430 \u0448\u0442\u043e \u0432\u0438\u0435 \u045c\u0435 \u0441\u0438 \u0458\u0430 \u043f\u043e\u0432\u0438\u043a\u0430\u0442\u0435 \u0434\u043e \u0430\u0434\u0440\u0435\u0441\u0430 \u0443\u043b. 100 \u0431\u0440. 70A, \u041a\u0443\u043c\u0430\u043d\u043e\u0432\u043e \u0438 \u043f\u0440\u0438\u0442\u043e\u0430 \u0442\u0440\u043e\u0448\u043e\u043a\u043e\u0442 \u0437\u0430 \u0434\u043e\u0441\u0442\u0430\u0432\u0430 \u0435 \u0432\u0430\u0448.<br \/>\u041f\u0440\u0430\u0442\u043a\u0430\u0442\u0430 \u043a\u043e\u0458\u0430 \u0448\u0442\u043e \u0458\u0430 \u0432\u0440\u0430\u045c\u0430\u0442\u0435 \u043c\u043e\u0440\u0430 \u0434\u0430 \u0431\u0438\u0434\u0435 \u0441\u043f\u0430\u043a\u0443\u0432\u0430\u043d\u0430 \u0432\u043e \u043e\u0440\u0438\u0433\u0438\u043d\u0430\u043b\u043d\u043e\u0442\u043e \u043f\u0430\u043a\u0443\u0432\u0430\u045a\u0435 \u0438 \u0437\u0430\u0434\u043e\u043b\u0436\u0438\u0442\u0435\u043b\u043d\u043e \u0442\u0440\u0435\u0431\u0430 \u0434\u0430 \u0458\u0430 \u0441\u0442\u0430\u0432\u0438\u0442\u0435 \u0438 \u043e\u0440\u0438\u0433\u0438\u043d\u0430\u043b\u043d\u0430\u0442\u0430 \u0444\u0430\u043a\u0442\u0443\u0440\u0430.<\/p><p>\u041f\u043e\u0442\u043e\u0430, \u043d\u0438 \u0458\u0430 \u043f\u0440\u0430\u045c\u0430\u0442\u0435 \u0432\u0430\u0448\u0430\u0442\u0430 \u0442\u0440\u0430\u043d\u0441\u0430\u043a\u0446\u0438\u0441\u043a\u0430 \u0441\u043c\u0435\u0442\u043a\u0430 \u043d\u0430 \u043d\u0430\u0448\u0430\u0442\u0430 e-\u043c\u0435\u0438\u043b \u0430\u0434\u0440\u0435\u0441\u0430 online.bianashoes@yahoo.com<br \/>\u0428\u0442\u043e\u043c \u043f\u0440\u0430\u0442\u043a\u0430\u0442\u0430 \u043f\u0440\u0438\u0441\u0442\u0438\u0433\u043d\u0435 \u043a\u0430\u0458 \u043d\u0430\u0441 \u0438 \u0441\u0435 \u0443\u0442\u0432\u0440\u0434\u0438 \u0434\u0435\u043a\u0430 \u0432\u0440\u0430\u0442\u0435\u043d\u0438\u043e\u0442 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434 \u043d\u0435 \u0431\u0438\u043b \u0443\u043f\u043e\u0442\u0440\u0435\u0431\u0443\u0432\u0430\u043d, \u043d\u0435 \u0435 \u043e\u0448\u0442\u0435\u0442\u0435\u043d, \u0441\u043e\u0447\u0443\u0432\u0430\u043d \u0435 \u043d\u0435\u0433\u043e\u0432\u0438\u043e\u0442 \u0438\u0437\u0433\u043b\u0435\u0434, \u0443\u043f\u043e\u0442\u0440\u0435\u0431\u043d\u0438 \u0441\u0432\u043e\u0458\u0441\u0442\u0432\u0430 \u0438 \u0444\u0430\u0431\u0440\u0438\u0447\u043a\u0438 \u0435\u0442\u0438\u043a\u0435\u0442\u0438, \u0441\u0435 \u0432\u0440\u0448\u0438 \u0440\u0435\u0444\u0443\u043d\u0434\u0438\u0440\u0430\u045a\u0435 \u043d\u0430 \u0441\u0440\u0435\u0434\u0441\u0442\u0432\u0430\u0442\u0430 \u043d\u0430 \u0432\u0430\u0448\u0430\u0442\u0430 \u0442\u0440\u0430\u043d\u0441\u0430\u043a\u0446\u0438\u0441\u043a\u0430 \u0441\u043c\u0435\u0442\u043a\u0430.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPAYMENTS\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><b>\u041f\u043b\u0430\u045c\u0430\u045a\u0435 \u0441\u043e \u043a\u0440\u0435\u0434\u0438\u0442\u043d\u0438 \u043a\u0430\u0440\u0442\u0438\u0447\u043a\u0438<b><br \/><\/b><\/b>\u041d\u0430 \u0432\u0435\u0431 \u0441\u0442\u0440\u0430\u043d\u0430\u0442\u0430 \u0435 \u043c\u043e\u0436\u043d\u043e \u0435\u0434\u043d\u043e\u043a\u0440\u0430\u0442\u043d\u043e \u043f\u043b\u0430\u045c\u0430\u045a\u0435 \u0441\u043e \u0434\u0435\u0431\u0438\u0442\u043d\u0438 \u043a\u0430\u0440\u0442\u0438\u0447\u043a\u0438 \u043e\u0434 (MasterCard, VISA \u0438 Maestro)<\/p><p><b>\u041f\u043b\u0430\u045c\u0430\u045a\u0435 \u043f\u0440\u0438 \u0434\u043e\u0441\u0442\u0430\u0432\u0430<\/b><br \/>\u041f\u043b\u0430\u045c\u0430\u045a\u0435 \u043f\u0440\u0438 \u0434\u043e\u0441\u0442\u0430\u0432\u0430 \u0441\u0435 \u0432\u0440\u0448\u0438 \u0441\u0430\u043c\u043e \u0441\u043e \u0433\u043e\u0442\u043e\u0432\u0438\u043d\u0430.<\/p><p><b>\u0414\u0435\u043d\u0430\u0440\u0441\u043a\u0430 \u043a\u043e\u043d\u0432\u0435\u0440\u0437\u0438\u0458\u0430<\/b><br \/>\u0421\u0438\u0442\u0435 \u043f\u043b\u0430\u045c\u0430\u045a\u0430 \u0441\u0435 \u0432\u043e \u0434\u0435\u043d\u0430\u0440\u0441\u043a\u0430 \u0432\u0430\u043b\u0443\u0442\u0430. \u0417\u0430 \u0432\u0440\u0435\u0434\u043d\u043e\u0441\u0442 \u043d\u0430 \u0434\u0435\u043d\u0430\u0440\u043e\u0442 \u0432\u0435 \u043c\u043e\u043b\u0438\u043c\u0435 \u043f\u043e\u0441\u0435\u0442\u0435\u0442\u0435 \u0458\u0430 \u041d\u0430\u0440\u043e\u0434\u043d\u0430\u0442\u0430 \u0411\u0430\u043d\u043a\u0430 \u043d\u0430 \u0420\u041c. \u0421\u0438\u0442\u0435 \u043f\u0440\u043e\u043c\u0435\u043d\u0438 \u0432\u043e \u0432\u0430\u043b\u0443\u0442\u0430\u0442\u0430 \u0441\u0435 \u043e\u0434\u0433\u043e\u0432\u043e\u0440\u043d\u043e\u0441\u0442 \u043d\u0430 \u041d\u0430\u0440\u043e\u0434\u043d\u0430 \u0411\u0430\u043d\u043a\u0430 \u043d\u0430 \u0420\u041c.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCONTACT\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><b>You can also conveniently assert your rights by contacting us:<\/b><\/p><p>\u0415-\u043c\u0430\u0438\u043b \u0430\u0434\u0440\u0435\u0441\u0430: online.bianashoes@yahoo.com<br \/>Contact Phone: +389 71 222 886<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0414\u041e\u0421\u0422\u0410\u0412\u0410 \u041d\u0430\u0447\u0438\u043d \u043d\u0430 \u0434\u043e\u0441\u0442\u0430\u0432\u0430\u0414\u043e\u0441\u0442\u0430\u0432\u0430\u0442\u0430 \u0441\u0435 \u0432\u0440\u0448\u0438 \u043f\u0440\u0435\u043a\u0443 \u0435\u043a\u0441\u0442\u0435\u0440\u043d\u0438 \u043a\u0443\u0440\u0438\u0440\u0441\u043a\u0438 \u0441\u043b\u0443\u0436\u0431\u0438, \u0435\u0434\u0438\u043d\u0441\u0442\u0432\u0435\u043d\u043e \u0438 \u0441\u0430\u043c\u043e \u043d\u0430 \u0430\u0434\u0440\u0435\u0441\u0430\u0442\u0430 \u0434\u0430\u0434\u0435\u043d\u0430 \u043f\u0440\u0438 \u043a\u0440\u0435\u0438\u0440\u0430\u045a\u0435 \u043d\u0430\u0440\u0430\u0447\u043a\u0430. \u041a\u0443\u0440\u0438\u0440\u0441\u043a\u0438<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16291","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bianashoes.mk\/en\/wp-json\/wp\/v2\/pages\/16291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bianashoes.mk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bianashoes.mk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bianashoes.mk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bianashoes.mk\/en\/wp-json\/wp\/v2\/comments?post=16291"}],"version-history":[{"count":39,"href":"https:\/\/bianashoes.mk\/en\/wp-json\/wp\/v2\/pages\/16291\/revisions"}],"predecessor-version":[{"id":41389,"href":"https:\/\/bianashoes.mk\/en\/wp-json\/wp\/v2\/pages\/16291\/revisions\/41389"}],"wp:attachment":[{"href":"https:\/\/bianashoes.mk\/en\/wp-json\/wp\/v2\/media?parent=16291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}